Product Warranty Information
At Pet Wholesale, we are dedicated to providing our customers with the highest quality aquatic products. We want to inform you that all items sold at our store are brand new and come with a manufacturer's warranty. In the event of any defects or warranty issues, we kindly ask that you directly contact the manufacturer. This approach ensures that the manufacturers can effectively address warranty concerns and make necessary quality assurance adjustments to their products. Pet Wholesale is not responsible for any defects in items once they are taken home. However, in certain instances where the manufacturer advises, we may assist in replacing the product for you. We appreciate your understanding and are here to assist with any questions regarding the process.